Introduction

Network Kings LLC ("we," "us," or "our") operates securityandnetworksolutions.com. As a managed security service provider, we take the protection of your information seriously. This Privacy Policy explains what we collect through this website, how we use it, and the choices you have.

Information We Collect

• Contact Information: Name, business name, email address, phone number, and any message content you submit through our contact form.
• Usage Data: Pages visited, time on page, referring site, approximate location, browser, and device type, collected through Google Analytics and Microsoft Clarity.
• Session Recordings and Heatmaps: Microsoft Clarity records anonymized interaction data such as clicks, scrolling, and mouse movement to help us improve site usability.
• Cookies: Small data files used by the analytics services above.

We do not collect client security telemetry, log data, or monitored-environment data through this website. Information handled as part of a managed security engagement is governed by the contract and any separate data processing terms with that client, not by this policy.

How We Use Your Information

• To respond to your inquiry and provide the information or quote you requested.
• To contact you about services you have asked about.
• To understand how visitors use the site so we can improve it.
• To meet legal, regulatory, and contractual obligations.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

SMS/Text Message Communications

If you provide a mobile number and opt in, we may send text messages about your inquiry, scheduling, or service notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of purchase.

We do not sell, rent, or share mobile numbers or SMS consent with third parties or affiliates for their own marketing purposes.

Analytics and Third-Party Services

We use Google Analytics to measure site traffic and Microsoft Clarity for usability analytics. Each sets its own cookies and processes data under its own terms. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. Our site is delivered through Cloudflare, which processes request data to provide security and performance services.

Data Retention

We keep contact-form submissions only as long as needed to respond to your inquiry and to meet legal or accounting obligations, after which they are deleted.

Data Security

This site is served exclusively over HTTPS with HSTS and a strict Content Security Policy. Form submissions are transmitted over an encrypted connection. We apply administrative and technical safeguards appropriate to the sensitivity of the information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This site is directed to businesses and is not intended for children under 13. We do not knowingly collect information from children.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. Contact us using the details below and we will respond as required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to this page, and the "Last updated" date above will change.

Contact Us

Network Kings LLC
Grand Rapids, MI 49503
(269) 294-9914